Customer Engagement Assistant

Thryve Chicago · Chicago, United States

Customer Engagement Assistant

Full-Time | In-Person Role

Immediate Start Opportunities Available

At Thryve, we believe people are at the center of every successful campaign. We’re a fast-growing promotions and customer engagement company that partners with brands through live events, retail activations, pop-up campaigns, and face-to-face marketing experiences designed to create real connections.

We’re currently looking for a confident, energetic, and people-oriented individual to join our team as a Customer Engagement Assistant.

This role is ideal for candidates who enjoy communication, teamwork, fast-paced environments, and daily interaction with people. Whether you come from hospitality, retail, customer service, events, or sports, or are a recent graduate looking to kick-start your career, this opportunity offers valuable experience and genuine progression.

About the Role

As a Customer Engagement & Promotions Assistant, you’ll represent client campaigns at live promotional events and high-footfall locations, helping create engaging customer experiences while building brand awareness.

No two days are the same; one day you could be supporting a retail activation, the next you could be part of a large-scale live event campaign.

Key Responsibilities

• Represent promotional campaigns professionally and confidently
• Engage directly with customers in face-to-face environments
• Create positive and memorable customer experiences
• Answer questions and support campaign participation
• Work collaboratively with team leaders and colleagues
• Assist with daily campaign and customer engagement goals
• Build strong communication and interpersonal skills in a live environment

What We’re Looking For

• Outgoing and confident individuals
• Positive and self-motivated attitude
• Strong communication skills
• Team-oriented mindset
• Eagerness to learn and grow professionally
• Adaptability in fast-moving environments

What We Offer

• Full product and campaign training
• Ongoing mentorship and development
• A supportive and ambitious team culture
• Clear progression opportunities based on performance
• Hands-on experience in events, promotions, and customer engagement
• Weekly pay structure including base pay, commissions, and performance bonuses

Why Join Thryve?

At Thryve, we focus on creating energetic campaigns, developing people professionally, and building a team culture where individuals can grow with the business. We value ambition, communication, teamwork, and the creation of meaningful experiences for both clients and customers.

Apply now to be considered. Shortlisted applicants will be contacted within 1–3 business days.