Administrative Assistant

Service Corporation International · United States

Our associates celebrate lives. We celebrate our associates. The Sales Department Administrative Coordinator provides operational and administrative support to the sales team and leadership. This role helps maintain efficient department workflows, supports licensing and compliance processes, assists with customer and family communications, coordinates payment collection activities, and ensures office supply and administrative needs are maintained for the PPA floor.

JOB RESPONSIBILITIES

• Schedules meetings
• Makes travel arrangements
• Plans events
• Completes management expense reports
• Responds to inquiries in writing and or verbally
• Pulls monthly reports
• Enters contract details into information system and maintains other related documents
• Orders and checks memorial to ensure accuracy
• Processes annual funeral home and cemetery license renewals
• Codes and scans invoices
• Processes accounts payable and other accounting support transactions
• Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
• Schedules call-in appointments for Sales
• Files and maintains customer information
• Maintains office and facility supplies as well as fax machines, copiers and network printers
• Prepares daily schedules
• Administers HR processes including new hire paperwork, background checks and bonus processing
• Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
• Assist in collecting CIRs from the Office Manager and help coordinate follow-up requests as needed.
• Trains others on policies, procedures and new company initiatives
• Maintains a friendly attitude offering assistance and guidance to all persons entering the location
• Maintain confidentiality of customer, employee, and business information.

MINIMUM REQUIREMENTS

• Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skills
• Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
• Ability to handle confidential and sensitive information with discretion
• Effective communication skills, both orally and in writing
• High level of compassion and integrity
• Ability to follow instructions and work with minimal supervision