ServiceNow Developer

Mastech · Knoxville, United States

Hiring: ServiceNow Discovery Developers | Permanent Full-Time | Onsite Opportunities

Mastech Digital is hiring experienced ServiceNow Discovery Developers for a direct client opportunity with CGI .

We are seeking skilled professionals with strong expertise in ServiceNow Discovery, CMDB, and infrastructure data management to support enterprise-scale ServiceNow environments.

Position: ServiceNow Discovery Developer

Employment Type: Permanent Full-Time

Experience Required: 5+ years of ServiceNow development experience

Work Location: Onsite (Relocation assistance available)

Work Authorization: Open to candidates with valid U.S. work authorization. No C2C / Third-Party Vendors.

Available Locations:

• Knoxville, TN

• Birmingham, AL

• Columbia, SC

• Lafayette, LA

Relocation Bonus Available

Key Responsibilities:

• Develop, customize, and support ServiceNow Discovery capabilities within enterprise environments.

• Build and customize ServiceNow Discovery Patterns to onboard servers, infrastructure, and network devices into CMDB.

• Configure and support Service Graph Connectors and CMDB data ingestion mechanisms.

• Troubleshoot Discovery failures, pattern issues, connectivity challenges, and CMDB data quality concerns.

• Validate Configuration Items (CIs), relationships, and improve CMDB accuracy.

• Collaborate with infrastructure, cloud, network, server, IT asset management, and operations teams.

• Leverage AI-assisted development tools such as Copilot, ChatGPT, or similar technologies to improve development efficiency.

Required Qualifications:

• 5+ years of ServiceNow development experience.

• Strong hands-on experience with ServiceNow Discovery and CMDB.

• Experience developing and customizing Discovery Patterns.

• Experience with Service Graph Connectors or similar CMDB ingestion solutions.

• Strong understanding of infrastructure discovery, configuration items, and CMDB data quality.

• Experience customizing ServiceNow solutions beyond out-of-the-box implementations.

Preferred Skills:

• Python scripting/development experience.

• AWS or cloud discovery experience.

• IT Asset Management (ITAM) knowledge.

If you are an experienced ServiceNow Discovery Developer looking for a permanent full-time onsite opportunity with relocation assistance, please send your updated resume or connect with me directly.

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