ITSM Service Desk Engineer - Cloud & Cybersecurity

Alykas · Karachi, Karachi District; Sindh, Pakistan

Alykas is seeking an ITSM Service Desk Engineer to deliver remote technical support for clients across Windows and macOS environments. You will troubleshoot OS, network, and application issues while assisting with cloud services including Azure, AWS, and Microsoft 365.

You will collaborate with senior engineers on escalated issues, maintain thorough documentation, and contribute to a world-class IT support team.