Customer service specialist

Position- Customer service specialist Customer Success, Service & Operations, O2C lifecycle and processes International shipping documents Import and export terms (Incoterms) Export/import payment mechanisms Letter of Credit (LC) Order entry and order fulfillment processes Expericnce: 4+ years, Shifts: APAC shift – 4.30 AM / 5.30 AM to 2 PM / 3.30 PM (CAB - Pickup) EMEA shift - 11.30 AM / 12 NOON to 8.30 PM / 9.30 AM (CAB - Drop) North America & Latin America shift - 4.30 PM 5.30 PM to 1.30 AM / 2 AM (Cab & Meal provided)1. Experience in SAP 2. Added advantage of experience in CRM 3. Must Have Skills : Order Handling (OTC) 4. Shifts-Flexible to any Time zone 5. SAP knowledge, Vlook up,OTC / O2C knowledge, CSR, Letter of Credit, SAP Skills, Sea/Air order handling, Any industry.