NAM Collections & Recovery - Credit Bureau Dispute AVP

The Operations Credit Bureau Dispute Unit Analyst is a senior position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes. Responsibilities: Experience in Collections OR Recovery (NAM or US) AND Credit - Bureau/score, US working hours, Affidavit filing, settlement, Notice on nonpayment Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel Manage occasionally complex and varied issues with significant departmental impac