Seasonal Remote Retail Support Specialist

Mattel · United States

American Girl, a Mattel subsidiary, is seeking Seasonal Retail Service Agents for peak season support from September through early January. This fully remote role requires working from a Wisconsin or Illinois home, completing up to 10 days of virtual training, and maintaining a flexible schedule including weekends and holidays.

You will help customers with purchases, reservations, and inquiries via phone and email, aiming for first-contact resolution.