Executive Assistant to COO (Operations & Reporting)

Role Overview We are looking for a highly structured and execution-focused Executive Assistant (EA) to the COO to support operational governance, reporting, and cross-functional coordination across our India and UAE teams. This role is not a traditional calendar-management EA. It is an operations-enabler role requiring strong analytical thinking, ownership mindset, and ability to drive follow-ups across multiple stakeholders (sales, delivery, finance, HR, and partners). Experience : 1–4 Years Eligibility : Only candidates with 1–4 years of relevant experience will be considered. Candidates with more than 4 years of experience will not be considered. Key Responsibilities 1. Reporting & Business Insights Prepare weekly, monthly, and quarterly MIS reports across business units Track key metrics: Revenue vs targets Pipeline & conversion Collections & receivables Project delivery status Work with tools like Odoo, Excel, Power BI to consolidate and present insights Identify gaps, inconsistencies, and highlight actionable insights to the COO 2. Cross-Functional Coordination Act as a central coordination layer between: Sales / ASL team Delivery teams Finance & collections HR & operations Ensure closure of action items from internal reviews and leadership meetings Drive accountability across teams with structured follow-ups 3. COO Office Management Prepare meeting agendas, MOMs (Minutes of Meeting), and action trackers Support in business reviews, board-level summaries, and leadership decks Maintain structured documentation for: Key decisions Strategic initiatives Operational plans 4. Process & Governance Bring discipline in: Reporting cadence CRM hygiene Data accuracy across systems Assist in defining and tracking SOPs and operational workflows Support automation initiatives (reporting, dashboards, trackers) 5. Special Projects Work on strategic initiatives driven by COO office: New service launches Partner programs Internal process improvements Conduct basic research, bench marking, and data analysis Required Skills & Qualifications Experience in operations / business analyst / EA to leadership roles Strong proficiency in: Excel (mandatory – advanced level) PowerPoint (executive presentations) Any ERP/CRM (Odoo preferred, but not mandatory) High ownership and follow-through mindset Strong communication and stakeholder management skills Ability to handle ambiguity and multi-task in a fast-paced environment Preferred Background Experience in IT services / SaaS / cloud / consulting companies Exposure to MIS reporting, dashboards, or financial tracking Prior experience supporting CXO-level stakeholders