Cyber security consultant

Location-Noida/Banglore/Mumbai(Hybrid)
About the Role
We are seeking a highly skilled Cybersecurity Consultant with expertise in Service Now Security Operations (Sec Ops) to design, implement, and optimize enterprise cybersecurity solutions on the Service Now platform. The ideal candidate will have hands-on experience delivering Security Operations capabilities, integrating Service Now with enterprise security tools, and enabling organizations to automate and strengthen their security operations.
As a trusted consultant, you will collaborate with cross-functional teams, understand business and security requirements, and deliver scalable, high-quality solutions that enhance an organization's cybersecurity posture.
Key Responsibilities
Service Now Security Operations
Design, configure, and implement Service Now Security Operations (Sec Ops) solutions, including:
Vulnerability Response (VR)
Security Incident Response (SIR)
Threat Intelligence (TI)
Configure and customize Sec Ops applications to align with business and security requirements.
Develop scalable workflows, automation, and orchestration using Flow Designer, Integration Hub, and platform capabilities.
Configure Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, Notifications, and Catalog components where applicable.
Integration & Automation
Integrate Service Now with enterprise security technologies, including:
SIEM platforms
Vulnerability Management solutions
Endpoint Detection & Response (EDR)
Identity & Access Management (IAM)
SOAR platforms
Develop and maintain integrations using REST/SOAP APIs and Integration Hub Spokes.
Enable automated security response and incident remediation workflows.
Solution Delivery
Gather and analyze business, functional, and technical requirements.
Prepare solution designs and technical documentation.
Participate in solution architecture discussions and recommend industry best practices.
Support development, testing, deployment, and post-production stabilization.
Perform platform troubleshooting, root cause analysis, and performance optimization.
Stakeholder Collaboration
Work closely with Cybersecurity, Infrastructure, IT Operations, and Application teams.
Participate in Agile ceremonies and contribute to sprint planning, estimation, and delivery.
Provide technical guidance during implementation and support activities.
Ensure adherence to Service Now development standards, governance, and coding best practices.
Required Skills & Experience
4–8 years of overall IT experience with strong hands-on Service Now development and implementation experience.
Proven expertise in Service Now Security Operations (Sec Ops).
Strong implementation experience in:
Vulnerability Response (VR)
Security Incident Response (SIR)
Threat Intelligence (TI)
Strong understanding of cybersecurity domains, including:
Vulnerability Management
Security Incident Management
Threat Intelligence
Endpoint Security
Identity & Access Management (IAM)
SIEM & SOAR concepts
Hands-on experience with:
Flow Designer
Integration Hub
REST & SOAP APIs
Business Rules
Script Includes
Client Scripts
UI Policies
ACLs
Java Script
Experience integrating Service Now with enterprise security solutions such as:
Qualys
Tenable
Rapid7
Splunk
Microsoft Defender
Crowd Strike
Palo Alto Cortex
Microsoft Sentinel (preferred)
Good understanding of ITSM processes, CMDB, Discovery, and Service Now platform architecture.
Excellent analytical, troubleshooting, communication, and stakeholder management skills.
Preferred Qualifications
Service Now Certified System Administrator (CSA)
Service Now Certified Implementation Specialist – Security Incident Response (Preferred)
Security certifications such as Comp TIA Security+, CEH, CISSP, CISM, or equivalent will be an added advantage.
Preferred Experience
Experience delivering end-to-end Service Now Sec Ops implementation projects.
Experience working in enterprise cybersecurity environments.
Exposure to cloud security and modern security operations practices.
Experience working in Agile/Scrum delivery models.
Ability to engage directly with global customers and cross-functional stakeholders.