Head Quality

Roles & Responsibilities:- A. Process Excellence & Standardization: Analyze existing operational workflows to identify inefficiencies and opportunities for process optimization, while maintaining a comprehensive Process Improvement Register. Develop, review, and maintain Standard Operating Procedures (SOPs), ensuring consistent implementation and compliance across assigned business functions. Partner with operational teams to minimize process deviations, reduce rework, and improve turnaround times (TAT), while monitoring trends and escalating recurring issues to the Head of Quality. B. Quality Assurance & Performance Management: Track and evaluate key quality performance indicators to ensure compliance with established quality standards and business objectives. Perform periodic quality rev