WFM RTA Analyst

Walk-In Drive | WFM Real-Time Analyst (RTA) | HCLTech, Noida HCLTech is hiring WFM Real-Time Analysts (RTA) with 3–6 years of experience in Workforce Management, Intraday Management, and Queue Management. Job Location: Noida, sector 144 Walkin Drive location: Noida, sector 60 Work Model: Work from Office (5 Days) Shift: Evening Shifts Notice Period: Immediate to 15 Days Only Key Skills ✅ Real-Time Monitoring & Queue Management ✅ Intraday & Adherence Management ✅ Service Level, Occupancy & Shrinkage Monitoring ✅ Incident Management & Stakeholder Communication ✅ NICE, Verint, Aspect, AWS, Genesys (preferred) ✅ Advanced Excel & Reporting Walk-In Details Date: 20th July 2026 (Monday) Time: 11:00 AM – 1:00 PM Venue: HCLTech, No. A 8 & 9, Sector 60, Noida – Contact Person: Urmika Interested c