Director - Capability

Job Description About the Role We are seeking an experienced and visionary Director – Travel & Hospitality (T&H) Capability with deep expertise in the travel & hospitality industry preferably in airline, commercial ecosystem and modern airline retailing. The role focuses on creating and driving industry solutions, advisory, AI enablement, strengthening capability offerings, innovation across airlines, hospitality, and allied travel segments. Key Responsibilities • Lead some of the T&H capability growth programs through solution design, modernization, and innovation. • Drive airline commercial transformation across NDC, Offer-Order journeys, Revenue Management, Revenue Accounting, and Distribution. • Collaborate with clients and account teams to identify business pain points and design digi