Tele-Sales Executive
Drishna Infotech · India
FULL TIME
Job Description
Company Description Drishna Infotech is a growing technology and services organization focused on delivering practical, customer-centered solutions. The company emphasizes reliable service, clear communication, and long-term relationships with clients across diverse industries. Team members collaborate closely to support business growth through efficient processes and innovative thinking. Drishna Infotech offers opportunities to learn, take ownership, and build a sustainable career in a professional environment. The organization values integrity, performance, and continuous improvement in all aspects of its work.
Role Description This is a full-time, on-site Tele-Sales Executive role based in the Greater Kolkata Area. The Tele-Sales Executive will handle outbound calls to introduce company services, explain offerings clearly, and respond to customer inquiries. Day-to-day responsibilities include generating leads, following up with prospects, maintaining call records, and crack a sale over the phone. The role also involves meeting individual and team sales targets, coordinating with the sales and operations teams, and providing accurate information to ensure a positive customer experience. The Tele-Sales Executive is expected to maintain professional telephone etiquette, adhere to scripts when needed, and suggest improvements to sales processes.
Qualifications
Role Description This is a full-time, on-site Tele-Sales Executive role based in the Greater Kolkata Area. The Tele-Sales Executive will handle outbound calls to introduce company services, explain offerings clearly, and respond to customer inquiries. Day-to-day responsibilities include generating leads, following up with prospects, maintaining call records, and crack a sale over the phone. The role also involves meeting individual and team sales targets, coordinating with the sales and operations teams, and providing accurate information to ensure a positive customer experience. The Tele-Sales Executive is expected to maintain professional telephone etiquette, adhere to scripts when needed, and suggest improvements to sales processes.
Qualifications
- Strong verbal communication and active listening skills to engage effectively with customers over the phone.
- Ability to handle outbound calling, lead generation, and follow-up in a structured sales environment.
- Basic computer literacy, including use of CRM tools, spreadsheets, and email for tracking and reporting.
- Comfort with working towards sales targets, managing time efficiently, and prioritizing multiple calls or tasks.
- Prior experience in telesales, customer service, or inside sales is preferred but not mandatory.
- Minimum educational qualification: high school diploma or equivalent; higher education in business or related fields is an advantage.
- Professional telephone etiquette, resilience in handling rejection, and a customer-focused mindset.
- Ability to work on-site in the Greater Kolkata Area and collaborate with team members and supervisors.
Details
| Company | Drishna Infotech |
| Location | India |
| Type | FULL TIME |
| Niche | sales |