telecaller
Pushp India Ltd · India
FULL TIME
Job Description
Company Description Pushp India Ltd. is a growing organization operating in the Indian market with a focus on delivering reliable products and services to a diverse customer base. The company emphasizes strong customer relationships, service quality, and consistent communication. Team members are encouraged to work collaboratively and maintain professional standards in all interactions. Pushp India Ltd. offers opportunities for skill development, career growth, and stable employment for dedicated professionals.
Role Description This is a full-time, on-site Telecaller role based in Noida. The Telecaller will handle outbound and inbound calls to connect with customers, provide information about company products or services, and respond to inquiries in a clear and courteous manner. Daily responsibilities include updating customer records, documenting call outcomes, and following up on leads or pending queries. The role involves meeting call targets, maintaining high-quality communication standards, and coordinating with internal teams to resolve issues. The Telecaller will also support campaigns, gather customer feedback, and contribute to improving the overall customer experience.
Qualifications
Role Description This is a full-time, on-site Telecaller role based in Noida. The Telecaller will handle outbound and inbound calls to connect with customers, provide information about company products or services, and respond to inquiries in a clear and courteous manner. Daily responsibilities include updating customer records, documenting call outcomes, and following up on leads or pending queries. The role involves meeting call targets, maintaining high-quality communication standards, and coordinating with internal teams to resolve issues. The Telecaller will also support campaigns, gather customer feedback, and contribute to improving the overall customer experience.
Qualifications
- Candidates should possess strong verbal communication skills, active listening abilities, and clear telephone etiquette.
- Candidates should possess basic computer proficiency, including data entry, CRM usage, and handling call logs accurately.
- Candidates should possess customer service skills, problem-solving abilities, and a professional, customer-focused attitude.
- Candidates should possess time management and organizational skills to handle call volumes and follow-up tasks efficiently.
- Candidates should possess adaptability to work in a fast-paced environment and willingness to learn scripts, processes, and product details.
- Prior experience in telecalling, customer support, or call center roles is beneficial.
- A minimum of a high school diploma or equivalent is preferred; further education in business, communications, or related fields is an advantage.
- Proficiency in Hindi and English, or additional regional languages, will be considered an added asset.
Details
| Company | Pushp India Ltd |
| Location | India |
| Type | FULL TIME |
| Niche | sales |