Sales & Customer Specialist

kreatorz · Lahore, Lahore District; Punjab, Pakistan

Qualifications

• Excellent communication and customer service skills
• Experience in sales or a related field
• Ability to participate in training sessions and learn sales techniques
• Familiarity with sales management principles
• Ability to complete financial assessments for consumers in debt
• Ability to return client calls promptly
• Capability to follow up with clients to offer further assistance
• Skill in reviewing and suggesting amendments to budgets to improve cash flow and reduce expenses
• Ability to educate consumers on their rights
• Formulate strategies to resolve debt problems
• Ability to complete tasks as required by management

Required Competencies

• Professional Phone Etiquette: Maintaining a professional demeanor and tone during phone interactions.
• People Skills: Strong interpersonal skills with the ability to communicate effectively, empathize with consumers, and handle sensitive situations.
• Empathy: Ability to understand and relate to consumers' financial situations and provide support accordingly.
• Active Listening: Engaging in active listening to fully understand consumer concerns and respond appropriately.
• Adaptability: Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Positive Attitude: A proactive and positive approach to overcoming challenges and achieving personal and team goals.
• Drive for Success: Demonstrated passion for personal success and a commitment to continuous improvement in sales performance.

Candidate must have great accent and should be fluent in English speaking.

Degree

any professional degree related to marketing and sales.

Experience

Minimum one year experience in well reputed firm