AI Engineer

Smctechsolutions · India

This is a production engineering role — not prototyping, not research. You’ll design and ship intelligent workflows and agent behaviours that run in live client environments from day one, working as part of Pod Zero, a cross-project shared capability team serving multiple clients.

You’ll work closely with RiverAI delivery engineers and the Pod Zero QA Tester, pulling work from a shared pod backlog and contributing directly to the systems our clients depend on. If you want to build AI that actually gets used — this is that role.

What You'll Do

• Design and deploy intelligent workflows and agent behaviours in OneReach.ai
• Route tasks across LLMs based on cost, capability, and context requirements
• Build and optimise prompts, context windows, and memory architectures per model
• Deploy agents across Azure AI and AWS Bedrock depending on client infrastructure
• Integrate agents with APIs, vector databases, RAG pipelines, RPA tools, and enterprise platforms
• Implement human-in-the-loop and AI-in-the-loop patterns for safe, explainable operation
• Support live AI Operations engagements — monitor, improve, and scale deployed agents
• Contribute to reusable patterns, playbooks, and multi-model prompt libraries for the wider team

What We're Looking For

• Required
• 3+ years in AI engineering, automation, or workflow development
• Hands-on experience with OneReach.ai or a comparable orchestration platform
• Prompt engineering across multiple LLMs — not limited to a single model
• API and webhook integration experience with structured data handling
• Containerisation with Docker
• Multi-agent design — routing, fallback, and coordination patterns
• Clear communicator who can explain a complex technical design in plain language
• Experience deploying on Azure AI and/or AWS Bedrock
• Vector database and RAG pipeline design experience
• Familiarity with RPA/BPM tools such as UiPath or enterprise integration patterns
• Model evaluation and cost/performance optimisation across providers
• Awareness of AI safety standards — EU AI Act, ISO 42001, or NIST AI RMF

Tools & Technologies

Technologies, platforms, and tools you’ll be working with.