Senior Manager, Change Management
Futran Solutions · Miami, Florida, United States
FULL TIMEpermanent
Job Description
Position: Senior Manager, Change ManagementLocation: Miami, FL (Hybrid)
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Focus: Digital & Ecommerce Technology Transformation
Role Overview:The organization is bringing its Ecommerce and Digital Mobile App departments together under one unified Product Development Life Cycle (PDLC). This position will lead the people/adoption side of the transformation and drive hands-on adoption of new operating models, delivery practices, tooling and roles. The role will also serve as the change lead for AI-enabled software delivery.
Key Responsibilities:Lead organizational change for unified PDLC across Ecommerce and Mobile App engineering.Design and mature a unified technology delivery operating model.Conduct current-state, stakeholder-impact and readiness assessments.Develop change plans using Prosci/ADKAR, Kotter or equivalent.Build communication, training, sponsor and change-champion strategies.Develop a maturity scorecard measuring adoption and delivery health.Lead adoption of AI-assisted coding, AI-powered QA/testing and AI-assisted requirements/design tools.Partner with Engineering, Security and AI Governance teams on responsible AI adoption.Develop role-specific AI training, playbooks and champion networks.Manage organizational impacts including role redesign, skill gaps and employee concerns.Present change strategy and progress to senior executives.
Required Qualifications:8+ years of progressive Organizational Change Management experience.3+ years in technology, digital or software engineering transformations.Hands-on change management experience.Experience with Prosci/ADKAR, Kotter, LaMarsh or similar methodology.PDLC/SDLC transformation experience.Strong Agile/Scrum/SAFe, CI/CD, DevOps and release-management knowledge.Direct AI enablement/adoption experience.Ability to influence senior technology/business leaders without formal authority.Excellent executive-level communication skills. xzbcwsv Bachelor's degree or equivalent practical experience.
Preferred:Prosci/CCMP/ACMP certificationCSM or SAFe certificationMaster's degreeChange Management Center of Excellence experienceAI governance/responsible AI experienceJira/Jira Align, Azure DevOps, Confluence or ServiceNow experience
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Focus: Digital & Ecommerce Technology Transformation
Role Overview:The organization is bringing its Ecommerce and Digital Mobile App departments together under one unified Product Development Life Cycle (PDLC). This position will lead the people/adoption side of the transformation and drive hands-on adoption of new operating models, delivery practices, tooling and roles. The role will also serve as the change lead for AI-enabled software delivery.
Key Responsibilities:Lead organizational change for unified PDLC across Ecommerce and Mobile App engineering.Design and mature a unified technology delivery operating model.Conduct current-state, stakeholder-impact and readiness assessments.Develop change plans using Prosci/ADKAR, Kotter or equivalent.Build communication, training, sponsor and change-champion strategies.Develop a maturity scorecard measuring adoption and delivery health.Lead adoption of AI-assisted coding, AI-powered QA/testing and AI-assisted requirements/design tools.Partner with Engineering, Security and AI Governance teams on responsible AI adoption.Develop role-specific AI training, playbooks and champion networks.Manage organizational impacts including role redesign, skill gaps and employee concerns.Present change strategy and progress to senior executives.
Required Qualifications:8+ years of progressive Organizational Change Management experience.3+ years in technology, digital or software engineering transformations.Hands-on change management experience.Experience with Prosci/ADKAR, Kotter, LaMarsh or similar methodology.PDLC/SDLC transformation experience.Strong Agile/Scrum/SAFe, CI/CD, DevOps and release-management knowledge.Direct AI enablement/adoption experience.Ability to influence senior technology/business leaders without formal authority.Excellent executive-level communication skills. xzbcwsv Bachelor's degree or equivalent practical experience.
Preferred:Prosci/CCMP/ACMP certificationCSM or SAFe certificationMaster's degreeChange Management Center of Excellence experienceAI governance/responsible AI experienceJira/Jira Align, Azure DevOps, Confluence or ServiceNow experience
Details
| Company | Futran Solutions |
| Location | Miami, Florida, United States |
| Type | FULL TIME |
| Niche | tech |
| Experience | permanent |