ICQA Supervisor - Night Shift

Grainger Businesses · United States

Work Location Type: Onsite Req Number 331837 About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit Compensation The anticipated base pay compensation range for this position is $67,300.00 – $112,200.00. This role is eligible for an incentive target of up to 5 % or $ , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change. Rewards and Benefits With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

• Manage employees' individual performance through clearly defined expectations, coaching, and counseling to achieve required results with regard to productivity, safety, quality, and attendance and ensure everyone is treated fairly and with respect.
• Develop an in-depth understanding of the distribution processes and important variables that influence the workflow process so you may identify opportunities for improvement and develop departmental changes enhancing workflow optimization.
• Lead teams to support the company strategy and expectations; ensure operational excellence within the ICQA processes, and support your peers in their work toward operational excellence.
• Work in a multi-shift operation with extended hours of operation. 85% time on warehouse environment which may include in the actual flow when needed, 15% office, training, customer contact, external yard or trailers. Will need to change shifts or hours to meet training requirements.
• Ensure compliance with Company, OSHA, DOT, and EPA regulations with emphasis on hazardous materials and powered industrial equipment (PIE) requirements.

• Bachelor's Degree or equivalent experience business, management, logistics, material management or equivalent experience
• 2+ years previous leadership or supervisor experience in high-volume, multi-shift, order fulfillment distribution center interaction with large employee populations
• Lift 60+ lbs. may be needed
• Proficient in Microsoft Suite, SAP and warehouse management systems
• We ask that you will be available for occasional travel to other distribution centers, corporate office, and field locations