Technical account manager(tam)-supply chain/wms/logistic domain | 4- 10 years | night shift | bangalore | immediate joiner
TOP MNC · Bangalore g.p.o., India
Job Description
We are hiring for TOP MNC for Technical Account Manager(TAM)- Supply-chain/Where-house/Logistic domain.
Location - Bangalore
Experience - 4 - 10 Years
Salary- Max 15- 18 LPALPA
Notice Period - Immediate - 15 Days max.
Shift - Flexible to work in shifts (3 PM: 12 AM & 5 PM - 2 AM Both)
Please Note- Need to be flexible work from office all 5 Days.
Cab- Yes
Qualification- Graduate and postgraduate
Skills Required
3+ years in client-facing roles (e.g., delivery or Enterprise Product/Application Support) Must have experience in Java/Java Script Familiarity with technologies such as SQL and JSON is a plus. Strong communication and interpersonal skills. Strong understanding of Saa S technology and deployment methodologies. Excellent organizational skills and attention to detail. Ability to adapt to client environments and work cultures. Empathetic, patient, and solution-oriented mindset. Ability to manage multiple tasks in a fast-paced environment.1) User Onboarding:
o Guide new users through the onboarding process, ensuring a smooth transition.
o Coordinate account setup and configuration, providing initial support and resources.
2) User Adoption:
o Engage with clients to proactively drive product adoption through tailored strategies,
resources, and best practices.
3) Training Coordination:
o Plan, schedule, and deliver training sessions for users, both in-person and virtually.
o Create and maintain training materials, ensuring they are up-to-date and accessible for
clients.
4) Support Coordination:
o Serve as the primary point of contact for client inquiries, providing timely and accurate
responses.
o Serve as the primary technical contact for assigned clients, performing routine
maintenance and troubleshooting.
o Collaborate with internal support teams to resolve user issues and escalate complex
inquiries as necessary
5) Documentation and Reporting: o Maintain detailed records of client interactions and support requests. o Prepare reports on user engagement, feedback, and training effectiveness for management review.
Interested candidates please share resume on below details
Share CV on:
Call to: Amzad Ali -
Details
| Company | TOP MNC |
| Location | Bangalore g.p.o., India |
| Type | FULL TIME |
| Niche | tech |
| Experience | permanent |
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