Front Desk Agent

Vail Resorts · United States

FULL TIME

Job Description

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program

To Learn More, please review the Benefits Eligibility Summary Job Summary: As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility. Job Specifications

Starting Wage: $20.00/hr - $23.00/hr
Employment Type: Winter Seasonal 2026/2027
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: Yes

Job Responsibilities

Work face to face with customers
Check guests in and out
Answer phones
Handle all customer needs
Always maintain a professional appearance and demeanor
Help resolve discrepancies with guest bills
Other duties as assigned

Job Requirements

Must be able to communicate fluently in English
Friendly, strong people skills
Somewhat strong computer skills

The expected pay range is $20.00/hr - $23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 515319 Reference Date: 07/14/2026 Job Code Function: Front Office

Details

Company	Vail Resorts
Location	United States
Type	FULL TIME
Niche	general

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