Service Engineer (Data Center)

Ampcus Inc · United States

Salary: $72,800 - 85,280 per year Requirements:

• We bring 3–5+ years of experience in technical support, field service, or data center operations.
• We have practical experience supporting servers or data center hardware in enterprise, field, or customer-facing settings.
• We are skilled with server components such as CPUs, memory modules, power supplies, and GPUs.
• We are familiar with Linux or comparable operating systems.
• We have strong diagnostic and problem-solving capabilities.
• We communicate clearly and work confidently with customers while handling on-site tasks independently.
• We are open to learning and supporting emerging technologies, including AI-focused platforms.
• We hold an associate or bachelors degree in IT or a related discipline, or we have equivalent hands-on experience.
• Vendor certifications, such as Dell credentials, are advantageous but not mandatory.
• We can lift up to 50 lbs and are able to travel to customer locations and work flexible or on-call schedules.

• We provide on-site support for Dell server and data center environments, helping resolve issues quickly and reduce downtime.
• We carry out hardware maintenance activities, including server assembly, equipment swaps, part replacements, and firmware upgrades.
• We investigate problems across hardware, firmware, and operating systems, escalating complex issues when needed.
• We deliver both corrective and preventive maintenance in line with established procedures.
• We coordinate with internal teams and customers during service engagements to ensure smooth communication and effective resolution.
• We record completed work and help maintain shared documentation and best practices.
• We participate in on-call rotations and provide extended coverage when required.

• AI
• Firmware
• Hardware
• Support
• Linux

More:

We are Unisys Corporation, and we are seeking an experienced On-Site Service Engineer to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing position centered on maintaining uptime, solving complex hardware challenges, and delivering exceptional on-site service. Prior AI experience is not required; strong fundamentals in data center and server support matter most. The role is based on-site, offers an hourly pay range of $35.00 to $41.00, and requires flexibility for travel and on-call coverage.

last updated 39 week of 2026