Manager, Employee Relations

Indus Hospital · , , pakistan, Pakistan

Manager, Employee Relations - Human Resources

Experience

Minimum 8-10 years of progressive experience in Human Resources, with at least 5-6 years focused specifically on employee relations, labor relations, or HR compliance in a large organization

Education

LLB with MBA or MPA

Last Date

27-Oct-2026

Job Description

Job Responsibilities

• Serve as the primary point of contact for employee relations issues, including grievances, conflicts, misconduct, and disciplinary matters across the hospital.


• Lead and conduct fair, timely, and thorough investigations into employee complaints, harassment allegations, policy violations, and workplace disputes.


• Advise and coach managers and supervisors on appropriate handling of performance issues, disciplinary actions, terminations, and conflict resolution.


• Develop, review, and update employee relations policies, procedures, and the employee handbook to ensure alignment with labor laws and best practices.


• Ensure organizational compliance with applicable labor laws, employment regulations, and internal HR policies, minimizing legal and reputational risk.


• Manage the disciplinary and grievance process end-to-end, including documentation, hearings, show-cause notices, and final decisions in coordination with HR Head and legal counsel where needed.


• Track, analyze, and report employee relations metrics (grievances, disciplinary actions, turnover trends) to HR Head, recommending corrective actions where needed.


• Support exit interview processes and analyze findings to identify trends impacting employee retention and satisfaction.


• Maintain accurate, confidential documentation of all employee relations cases and outcomes.


• Promote a culture of open communication and ethical conduct in line with IHHN's mission and values.


• Stay current on changes in labor law, healthcare sector employment practices, and employee relations trends, updating internal practices accordingly.

Skills

• Should have strong knowledge of labor laws, employment regulations, and HR best practices relevant to Pakistan and the healthcare sector.


• Should have strong interpersonal and conflict-resolution skills.


• Should have excellent verbal and written communication skills, including report writing and case documentation.


• Proficiency in MS Office (Word, Excel, PowerPoint)

Indus Hospital & Health Network is anemployer that does not tolerate Sexual Exploitation and Abuse. All potentialcandidates will be subjected to rigorous background checks and controls.