Benefits Eligibility Specialist

Tennessee TennCare is seeking Managed Care Specialists to support eligibility determination, case management, and legal administrative activities. Responsibilities include conducting client interviews, reviewing documentation, managing case records, and supporting attorneys with research and case preparation.

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Key ResponsibilitiesDetermine individual and family eligibility for TennCare programs.Conduct client interviews, gather information, and prepare case recommendations for attorneys.Manage case documentation, deadlines, and resolution.Conduct legal research, review legal documents, and assist with drafting.Retrieve and maintain information across multiple databases.Coordinate schedules, communicate with stakeholders, and support team activities.
Required QualificationsAssociate or bachelor's degree.Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.Strong written and verbal communication skills.Excellent organization, time management, and attention to detail.Critical-thinking, problem-solving, and multitasking abilities.
Nice-to-Have QualificationsCandidates who meet one or more of the following qualifications will receive preference:Paralegal studies background.Experience in a legal environment.Customer service or call center experience.
Work RequirementsMust reside in Middle Tennessee and commute to Nashville as needed.Hybrid schedule varies by team. xzbcwsv Up to six weeks of mandatory virtual or onsite training.No preplanned PTO permitted during training