Visa Officer

Visa Roots one of Kerala's most reputed visa and travel management companies, proudly based in Cochin is expanding its team! We're seeking an experienced and detail-driven Visa Officer who thrives in a fast-paced, client-first environment and brings solid knowledge of visa and immigration processes to the table. Key Responsibilities: • Manage end-to-end visa and immigration processes for clients • Guide clients through document verification, application completion, appointment scheduling & follow-ups • Ensure timely, accurate submission of all applications in compliance with government regulations • Prepare visa fee quotations and respond to detailed client inquiries • Stay current on visa regulations, embassy updates & immigration legislation changes • Take full ownership of assigned cases and keep clients updated at every stage • Foster lasting relationships with clients and contribute positively to the team Experience and skills: • Bachelor's in Travel & Tourism, Business Admin or related field • 1–3 years in visa application processing • Proficient in MS Office (Word & Excel) • Excellent written & verbal English communication • Strong attention to detail & a customer-first mindset • Able to work independently and collaboratively What We Offer: Positive work environment Competitive salary Private medical insurance Flexible Work schedules Flexible Holidays & Sick Leave Opportunities for professional development Company Sponsored events Team building activities Company Lunch & Free Snacks Career advancement options Staff Accommodation