Visa Officer

Visa Roots is one of Kerala's most reputed visa and travel management companies based in Cochin is growing, and we have a spot reserved for the right person. We are looking for a sharp, experienced, and client-focused Visa Officer who can take full ownership of cases and deliver outstanding service at every stage of the visa journey.

Key Responsibilities: Handle end-to-end visa and immigration processes for a diverse client base Walk clients through every step — document verification, application forms, appointment booking & follow-ups Submit applications accurately and within deadlines, in full compliance with government requirements Prepare visa fee quotations and respond to client queries with clarity and confidence Keep pace with evolving visa regulations, embassy circulars & immigration law updates Own your caseload, ensure every client is updated and never left in the dark Build genuine, lasting relationships with clients and bring a positive energy to the team

Experience and skills: Bachelor's in Travel & Tourism, Business Admin or related field 1–3 years in visa application processing Proficient in MS Office (Word & Excel) Excellent written & verbal English communication Strong attention to detail & a customer-first mindset Able to work independently and collaboratively

What We Offer: Positive work environment Competitive salary Private medical insurance Flexible Work schedules Flexible Holidays & Sick Leave Opportunities for professional development Company Sponsored events Team building activities Company Lunch & Free Snacks Career advancement options Staff Accommodation