Assistant manager

Assistant Manager – Cargo Operations (Mumbai)

We're Hiring | Assistant Manager – Cargo Operations

Location: Mumbai, Maharashtra

Company: Aeroprime Services Private Limited

Employment Type: Full-Time

Aeroprime Services Private Limited is looking for an Assistant Manager – Cargo Operations to join our Mumbai team and ensure seamless cargo operations while delivering exceptional service to airline partners and customers.

Key Responsibilities

Oversee day-to-day cargo operations and ensure compliance with airline and regulatory requirements. Coordinate with airlines, airport authorities, ground handling agencies, freight forwarders, and customers. Monitor cargo acceptance, build-up, ULD management, documentation, and dispatch. Ensure timely handling of export and import cargo while maintaining service quality standards. Lead, mentor, and manage the cargo operations team. Monitor operational KPIs and implement process improvements. Ensure adherence to DGCA, IATA, airline SOPs, safety, and security guidelines. Handle customer escalations and provide effective operational solutions. Prepare daily, weekly, and monthly operational reports. Coordinate with internal departments including Sales, Finance, and Customer Service for smooth operations.

Preferred Qualifications

Bachelor's degree in any discipline. IATA Cargo, DGR, or related aviation certifications will be an added advantage. Strong knowledge of cargo documentation, airline operations, and airport procedures. Excellent communication and leadership skills. Proficiency in MS Office (Excel, Word, Power Point).

Experience

5–8 years of experience in Airline Cargo Operations, GSA Cargo, Ground Handling, or Freight Operations. Minimum 2 years of team handling experience preferred.

Key Skills

Cargo Operations Airline Cargo Export & Import Cargo Cargo Documentation Air Freight Team Management Customer Service Stakeholder Management Operational Planning IATA & DGCA Compliance Problem Solving MS Excel

Interested candidates can apply through Linked In or send their updated resume to the HR Team.

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