Desktop support engineer

Intopz Technologies Pvt Ltd · Bangalore, India

Company Description

Intopz Technologies is a leading technology company based in Bengaluru. We specialize in providing IT support services and solutions to clients across various industries. With a focus on quality and innovation, we offer comprehensive solutions that cover the entire spectrum of business models in the professional IT staffing industry.

Role Description

This is a full time on-site role as a Desktop Support Engineer at Intopz Technologies Pvt Ltd in Bengaluru. The role involves providing technical assistance and support for desktop systems, hardware, and software issues.

Qualifications Proficiency in troubleshooting desktop systems, hardware, software and MS office 365 Laptop & Windows OS support, hardware troubleshooting, license, and security management Email provisioning, issue triaging, and policy compliance, Office 365 suite support (Teams, One Drive, Share Point), MFA rollout Printer installation & support, AMC renewals for all hardware/software Vendor management (Invoice/Bills)for hardware/software. Internet, wireless, firewall maintenance and access issues Procurement support for laptops, monitors, peripherals, and networking gear Centralised asset management via Smartopz, vendor coordination, warranty/license renewals Backup & disaster recovery for critical data and mail systems Excellent problem-solving and communication skills Ability to work well independently and in a team environment Certifications in relevant technologies are a plus