Customer Service Representative

Interested candidates or referrals can share their resumes at: About the Company HCLTech is looking for customer-focused professionals with a strong interest in Customer Support and Networking to join our team. This role combines customer interaction, technical troubleshooting, and network-related issue resolution in a fast-paced global support environment. About the Role This role combines customer interaction, technical troubleshooting, and network-related issue resolution in a fast-paced global support environment. Responsibilities Handle customer inquiries and support requests via Phone, Email, and Chat. Provide first-level technical support and troubleshoot connectivity issues. Diagnose and resolve network-related incidents using standard troubleshooting procedures. Monitor, log, and