Role Purpose
As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh
and welcoming’ for our guests after a busy day at work – creating a haven for
them to escape and relax in - or get a bit of last minute work done.
Key Accountabilities
* You’ll make sure our rooms are always at their best - we have standards - but
it’s down to you to make that room special and memorable for guests.
* Help guests - you’ll be happy to help if someone needs a toothbrush or
directions for example.
* Keep your supervisor updated on room service progress and alert them to any
repairs needed
* Safety aware – follow our established safety procedures at all times - and
wear protective equipment when needed.
* Be organised - keep on top of supplies and amenities and always try to
minimise waste.
- Reunite items with owners – and log any lost and found property.
- Look smart – wear your uniform with pride.
- Other ad-hoc duties – unexpected moments when we have to pull together to get
a task done.
* Monitor and control supplies and amenities, and minimise waste within all
areas of housekeeping.
* Report, turn in, and/or log all lost and found items according to established
procedures.
* Work as part of a team and communicate with other departments as per hotel
procedures to ensure excellent quality and service.
- May regularly assist with deep cleaning projects.
- May have turndown duties.
- May assist with other duties as assigned.
Key Skills & Experiences
* It’s a physical role and you’ll be on your feet most of the day, so fitness
is important.
* Strength – with occasional lifting of items up to 50 pounds / 23 kilograms
and or push/pulling heavy objects.
- You’ll might need to bend and kneel to complete some activities.
- Literacy skills - reading, writing and basic maths skills.
- Flexible attitude to shifts – you may need to work nights, weekends and/or
holidays.
The hourly pay rate for this role is $17.00.
We offer a comprehensive package of benefits including paid time off,
medical/dental/vision insurance, 401k, and many other benefits to eligible
employees.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re
here to deliver True Hospitality for Good. Making our guests and colleagues feel
welcome, cared for, recognised and respected – wherever they are in the world.
Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels
& Resorts has pioneered international travel since the 1940s, we are passionate
about sharing our renowned international know-how and cultural wisdom in truly
impressive surroundings. We all take great pride in being genuine ambassadors of
the InterContinental®️ brand and to be part of the brand you will have a thirst
for travel, passion for culture and appreciation for diversity. We create
inspiring experiences for those seeking a richer perspective on the world. If
you’d like to embrace a world of opportunities, we’d like to welcome you to the
world’s most international luxury hotel brand.
