Bmc truesight network automation consultant

Infosys · Bengaluru, India

Key Responsibilities
TSNA Administration & Support
Install, configure, upgrade, and maintain BMC True Sight Network Automation (TSNA) environments.
Perform platform health checks, troubleshooting, and performance tuning.
Manage TSNA application services, database connectivity, and integrations.
Handle platform migrations, OS upgrades, and patch management activities.
Monitor system logs and resolve incidents within agreed SLAs.
Network Configuration Management
Onboard and manage network devices (Routers, Switches, Firewalls, Load Balancers).
Perform configuration backups and restoration activities.
Manage device credentials, realms, and access controls.
Support network configuration lifecycle management.
Compliance & Audit Management
Create and maintain compliance policies and rules.
Perform compliance assessments and remediation tracking.
Generate compliance reports for PCI DSS, SOX, and internal security audits.
Investigate and resolve compliance violations.
Automation & Change Management
Develop and maintain TSNA automation scripts and operational jobs.
Execute bulk configuration changes across network devices.
Automate repetitive network operational tasks.
Support change implementation and rollback planning.
Integration & Reporting
Integrate TSNA with:
BMC Helix Operations Management (BHOM)
Remedy/ITSM
Service Now
Splunk
Other monitoring and ticketing tools
Create dashboards, reports, and operational metrics for stakeholders.
Incident & Problem Management
Support production incidents and critical outages.
Conduct root cause analysis (RCA) for recurring issues.
Collaborate with network, security, infrastructure, and vendor teams.