Test manager lending (los+lms)

Quality Kiosk Technologies is looking for an experienced Test Manager - Lending Domain to lead large-scale banking transformation programs and drive end-to-end quality assurance across critical lending platforms.

Experience range: 12+yrs
Location: Navi Mumbai (WFO)

Lending Domain Expertise (Must Have)
Strong understanding of Retail and Corporate Lending lifecycle
Loan Origination, Loan Management and Loan Closure processes
Secured & Unsecured Loans
Personal Loan, Home Loan, Vehicle Loan, LAP, Business Loan
Credit Assessment and Scorecard Validation
Disbursement, Interest Calculation and Repayment Processing
NPA, Collections and Recovery Processes
Loan Restructuring and Foreclosure
Lending Regulatory Compliance (RBI Guidelines)

JOB DESCRIPTION:
Role Overview Delivery & Process Ownership

Lead and manage end-to-end testing activities for Lending domain projects. Own the overall quality of testing deliverables and timely project execution. Drive testing governance, quality assurance, defect management, and process compliance. Act as the primary point of contact for test delivery and quality-related initiatives. Key Responsibilities Overall responsibility for quality of testing and timely delivery across projects. Create and implement Test Strategy, Test Plans, and Test Governance framework. Define resource requirements, allocation plans, and technical skill requirements. Create Test Design, Test Execution Plans, and testing schedules. Manage and monitor defect lifecycle and defect resolution activities. Drive continuous Test Improvement Initiatives across the project lifecycle. Ensure adequate test coverage for business, functional, and integration requirements. Identify project risks, quality concerns, and mitigation strategies. Maintain quality standards and release readiness throughout the project. Review testing deliverables and ensure adherence to quality objectives.

Stakeholder Management

Interact closely with Bank stakeholders for project risks, concerns, and issue resolution. Provide regular status updates to Delivery Managers and Program Managers. Coordinate with Business, Development, and Project teams to ensure testing alignment. Escalate critical risks and dependencies in a timely manner.

Quality Governance & Compliance

Ensure compliance with GBK and Quality Kiosk processes and standards. Drive process adherence, audits, and quality governance activities. Establish quality checkpoints and review mechanisms. Ensure all testing deliverables meet defined quality benchmarks.

Defect Management

Lead defect tracking, triage, prioritization, and closure activities. Analyze defect trends and identify improvement opportunities. Ensure timely resolution of critical and high-priority defects. Drive Root Cause Analysis (RCA) and preventive actions.

Metrics & Reporting

Responsible for metrics measurement, analysis, and implementation. • Track testing KPIs, defect metrics, execution status, and quality indicators. Prepare and present dashboards and project quality reports. Provide management visibility through regular reporting and reviews.

Required Skills

Lending Domain Expertise. Test Strategy & Planning. Defect Management & Quality Governance. Stakeholder Management. Risk Assessment & Mitigation. Test Design & Execution Management. Metrics & Reporting. Leadership and Team Management.

Key Success Metrics

On-time project delivery. High quality releases with minimal defect leakage. Effective risk management and issue resolution. Stakeholder satisfaction. Compliance with organizational processes and quality standards