Customer Support Specialist

Artech Infosystem Private Limited · India

Customer Service Representative (Chat Support) | 0–2 Years

Walk-In Drive – Hyderabad

Position: Customer Service Representative (Chat Support)

Experience: 0–2 Years

Work Location: Hyderabad

Shift: Night Shift

Work Mode: 100% Work from Office

Share your resume: Tejpal.rawat@artech.com

Walk-In Details

Dates: 30th July –20th August (Including Saturday & Sunday)

Time: 10:00 AM – 3:00 PM

Hyderabad Venue: Artech Infosystems, DLF, VC Silicon Towers, 3rd Floor, Kondapur, Hyderabad – 500032

IMPPORTANT: Please mention Tejpal Rawat / Ankit Kumar at the top of your resume before attending the interview.

Eligibility

✅ Graduates Only – BA, B.Com, B.Sc, MBA

✅ Freshers and candidates with up to 2 years of experience can apply

✅ Strong written English communication skills

✅ Good typing speed and accuracy

❌ B.Tech, M.Tech, MCA, and BCA candidates are not eligible

Key Responsibilities

• Provide customer support through chat platforms
• Resolve customer queries efficiently and professionally
• Maintain quality and customer satisfaction metrics (CSAT/NPS)
• Document customer interactions accurately
• Handle multiple chat conversations simultaneously

Preferred Skills

• Chat Support / Customer Service experience
• Exposure to Healthcare, Insurance, or Managed Care domains
• Familiarity with CRM and chat tools
• Excellent typing speed and multitasking abilities

Job Highlights

✔ Attractive Salary (Based on Experience)

✔ Two-Way Cab Facility

✔ 1 Month Client Training

✔ Night Shift Opportunity

✔ Career Growth in Customer Support Operations

Complete a 60-second Typing Test on TypingTest.com before attending the interview.