Solution Support Engineer-2304

Hands-on experience with production support and incident management Ability to analyze, troubleshoot, debug complex issues using debug logs and system logs Work closely with business users to understand issues and provide timely resolutions in business language Create and maintain support documentation for support & admin specific topics Salesforce development Knowledge across Apex, LWC, and SOQL/SOSL with strong Service Cloud focus. Experience with Flow Builder and asynchronous Apex (Queueable, Batch, Future); Platform Events preferred. Familiarity with Git and GitHub workflows (branches, pull requests, reviews) and Salesforce CLI (sfdx); Knowledge-on GitHub Actions for CI/CD. Excellent collaboration and communication. Follow US holiday calender Planned leaves to be co-ordinated and align