International Customer Support Executive - Chat

JMD Technologies Inc. · India

We are currently hiring for the International Customer Support Executive - Chat

Please find the details below:

• Role: Customer Service Executive - Chat process
• Eligibility: Any Graduate / Undergraduate

Job Details:

• Working Days: 5.5 Days
• Shift: Rotational Shifts
• Weekly Offs: Rotational Offs
• Salary: Competitive
• Cab Facility: Available

Roles & Responsibilities:

• Handle customer queries and provide timely resolutions
• Deliver excellent customer service and ensure customer satisfaction
• Communicate professionally with customers and resolve concerns effectively
• Maintain records of customer interactions accurately
• Follow process guidelines and company policies
• Escalate unresolved concerns whenever required
• Meet individual and team productivity targets

Interview Process

• HR Round

• Operations Round

• All interview rounds will be conducted virtually.

If you are interested in this opportunity, kindly share your updated Resume - ashu.v@jmdtechnologiesinc.com