Intake Specialist

Immediate need for a talented Intake Specialist. This is a 06+months contract opportunity with long-term potential and is located in Durham, NC(Onsite). Please review the job description below and contact me ASAP if you are interested.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Job ID:26-33078
Pay Range: $19 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Process a variety of requests, inquiries, and transactions via phone, email, fax, and mailReview requests to ensure accuracySupport internal & external customers via phone or emailDocument all pertinent information related to the call/inquiry, attaching supporting information as applicable, and route to the appropriate area for follow-up if unable to resolveGather and analyze data to provide feedback to Team Leads on employee development needs and/or specific providers requiring education on prior approval or pre-certification processScreen inquiries to determine if authorization is requiredVerify member benefits and eligibility and/or provider setupMaintain and update Service Requests and research incorrect or missing informationTriage and assign all incoming inquiries in a timely, efficient manner throughout the day to appropriate staffPerform Peer Audits monthly as requiredProvide clinical review outcome notification to members and providers (verbal and written)
Key Requirements and Technology Experience:
High school diploma or GED3+ years of experience in a related fieldPrior authorization experienceKnowledge of health insurance and pharmacy
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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