Front Desk Receptionist

Company Description Springboard Academy is a premier educational institution focused on coaching aspirants for India’s IAS (Indian Administrative Service) and RAS (Rajasthan Administrative Service) exams. The academy offers comprehensive programs, expert mentorship, and a structured curriculum to support candidates throughout their preparation. Emphasizing personalized learning and effective study strategies, Springboard Academy uses regular assessments to help students excel in a competitive examination environment. An experienced faculty and support team foster a culture of knowledge, confidence, and resilience. The academy is dedicated to empowering learners who are pursuing a meaningful career in public service. Role Description Handle student inquiries and counseling Manage front desk operations and visitor coordination Guide students regarding Civil Services courses and programs Coordinate with academic and administrative teams Maintain professional communication through calls, WhatsApp, and email Qualifications Excellent spoken and written English Appeared for Civil Services (UPSC/RPSC) examination *or* MBA graduate Strong communication and counseling skills Good knowledge of the Civil Services examination process, syllabus, and preparation ecosystem Professional attitude, customer-centric approach, and strong organizational skills Dedicated, responsible, and eager to learn