Guest Relations Executive

FLAME University · Maharashtra, India

We are looking for a dynamic Guest Relations Executive with minimum 2 years of relevant experience to manage guest interactions and ensure a high standard of service and hospitality.

Key Responsibilities:

• Greet and welcome guests, visitors, and dignitaries in a professional and courteous manner
• Manage front desk operations and visitor coordination
• Handle guest queries, requests, and concerns efficiently
• Coordinate with internal departments for guest arrangements and logistics
• Maintain visitor records and ensure compliance with organizational protocols
• Assist in organizing meetings, events, and guest visits
• Ensure a pleasant and seamless guest experience at all times

Required Skills & Competencies:

Excellent communication and interpersonal skills

Strong customer service orientation

Presentable personality with professional etiquette

Ability to handle multiple tasks and work under pressure

Proficiency in MS Office and basic systems

Fluency in English and Hindi (additional languages preferred)

Eligibility Criteria:

Minimum 2+ years of experience in Guest Relations / Front Office / Hospitality / Customer Service

Graduate in any discipline