Senior Manager / AGM Institutional Sales || b2b Sales|| Mumbai || 7-15 years || Upto 30LPA

Talentiser · India

Manager / Senior Manager - Enterprise Services- B2B Sales (corporate / Enterprise/ institutional)

Industry: Food & Beverages (QSR / Café Chain / Corporate Beverage Solutions)

Location: Mumbai -Andheri

This opportunity is with one of our Clinet who are looking for a dynamic Manager / Senior Manager – Enterprise Services to drive business growth, manage key enterprise accounts, and own the profitability of a designated region. The role requires a strong blend of enterprise sales, P&L management, customer relationship management, and strategic business development .

This is an Individual Contributor (IC) role , responsible for independently driving revenue growth, managing strategic customer relationships, and delivering business objectives for the assigned region.

Key Responsibilities

Business Growth & Sales

• Drive new business acquisition and revenue growth within the assigned region.
• Identify and convert opportunities across large enterprises, corporates, IT parks, manufacturing facilities, and business parks.
• Develop and execute regional growth strategies to achieve sales and profitability targets.
• Drive deployment/ expansion and Enterprise Solutions across existing and new client locations.
• Build and maintain a strong sales pipeline and ensure achievement of monthly, quarterly, and annual targets.

P&L Ownership

• Own and manage the regional P&L, ensuring sustainable revenue growth and profitability.
• Monitor revenue, margins, costs, collections, and overall business performance.
• Drive initiatives to improve operational efficiency and optimize resource utilization.
• Ensure healthy business metrics including customer retention, account profitability, and DSO management.

Key Account Management

• Manage strategic enterprise accounts and nurture long-term client relationships.
• Engage with CXOs, HR Heads, Admin Heads, Procurement Teams, CFOs, and Finance Controllers across client organizations.
• Identify upselling and cross-selling opportunities within existing accounts.
• Ensure high levels of customer satisfaction and account retention.

Customer Success & Operations

• Oversee the complete customer lifecycle from onboarding to retention and expansion.
• Resolve customer concerns by coordinating with internal stakeholders across Operations, Finance, Supply Chain, and Service teams.
• Ensure timely invoicing, payment collections, and reconciliation.
• Maintain DSO (Days Sales Outstanding) within defined business targets.
• Drive customer experience initiatives and improve satisfaction scores.

Stakeholder Management

• Collaborate closely with cross-functional teams to deliver seamless customer experiences.
• Partner with leadership teams to drive strategic initiatives and process improvements.
• Provide regular business reviews, forecasts, and performance updates.

Requirements

• 7–12 years of experience in Enterprise Sales, Key Account Management, Business Development, or Enterprise Services.
• Proven track record of delivering revenue growth and managing large enterprise accounts.
• Strong experience in P&L ownership, business profitability, and commercial management.
• Experience working with large national and multinational organizations.
• Ability to engage and influence senior stakeholders including HR Heads, Admin Heads, Procurement Leaders, CFOs, and Finance Controllers.
• Experience managing complex sales cycles and multi-location accounts.
• Strong analytical, negotiation, and problem-solving skills.
• Self-driven and capable of operating independently in an Individual Contributor role.
• Willingness to travel extensively within the assigned region.

Must Have

• Minimum 7+ years of Enterprise/B2B Sales experience with a demonstrated record of target achievement.
• Strong hunting and farming experience, with the ability to acquire new business and grow existing accounts.
• Experience owning business numbers, revenue targets, and P&L performance.
• Excellent relationship-building and stakeholder management skills.
• Strong commercial acumen and negotiation capabilities.
• Ability to manage multiple high-value enterprise accounts simultaneously.
• Experience in collections, invoicing, contract management, and payment follow-ups.
• Excellent communication, presentation, and interpersonal skills.
• Entrepreneurial mindset with a strong focus on growth, ownership, and execution.