Director of Operations

The Design Oasis is hiring a Director of Operations to lead our AV warehouse and drive performance across inventory, logistics, and production support.We are looking for a decisive, high-impact leader who can step in, take control, and build structure that drives discipline, accountability, and results. This role demands uncompromising standards, strong operational oversight, and the ability to lead teams with authority and clarity.

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ROLE OVERVIEWThe Director of Operations oversees the full lifecycle of specialized AV equipment — ensuring strict inventory control, disciplined logistics, and consistent, on-time, high-quality event fulfillment.This position holds full responsibility for warehouse operations, operational efficiency, team performance, and execution across departments.
KEY RESPONSIBILITIESOversee inventory tracking, staging, QC, maintenance, and return of AV equipmentLead strategic planning and SOP development to improve warehouse efficiencyManage Warehouse Managers, Prep Leads, QC, and Truck Maintenance teamsDirect logistics including packing, shipping, and receivingSupport critical decisions during peak live production cyclesTransition and scale a growing secondary warehouseReview KPIs and enforce performance standardsLead the team with authority, accountability, and execution
QUALIFICATIONSDeep familiarity with the AV, live production, or rental xzbcwsv industryExperience overseeing multi-warehouse operationsProven growth-focused leadershipStrong operational discipline and process-building experience
THE RIGHT FITA strong personality with executive presence — someone who holds people accountable, sets the tone, and demands excellence from themselves and their team. If you thrive in high-performance environments and are ready to take ownership of operations at scale, we want to hear from you.