CRM Business Analyst

POSITION SUMMARY Zoetis is one of the largest manufacturers of Animal Health products and providers across the full continuum of care. The Zoetis Tech and Digital (ZTD) organization is reshaping to provide premier services and solutions to a fast paced, growing business. Growth is both organic and through a steady stream of acquisitions. Zoetis is seeking to hire a skilled Sr. Business Analyst, Customer Engagement to support and continuously improve our Customer Engagement platform. The CRM Business Analyst will be responsible for collaborating with the business to assist with building business cases for customer engagement capabilities. This will be achieved through the expansion or introduction of new Salesforce functionalities to increase customer engagement. This role should become the