Product Support Engineer — Elevate CX

US-Mobile · Karachi, Karachi District; Sindh, Pakistan

US Mobile in Karachi is seeking a Product Support Engineer to own the customer experience across chat, phone, and email. You’ll troubleshoot issues, guide activation experiences, and report user feedback to improve the product and service.

You will work with multiple teams to shape the CX, advocate for customers, and drive solutions. The role offers a dynamic startup environment and opportunities to grow in a fast-changing connectivity platform.