Customer Experience & Quality Assurance Lead

PTCL.Official · Karachi division, Pakistan

PTCL Group is seeking a role focused on maintaining service quality and compliance, improving CSAT scores, and driving revenue growth through effective sales and service delivery. The position also emphasizes team development and adherence to organizational standards.

The role requires minimum education of a bachelor's degree, proficiency in MS Office and CRM, and a hybrid work model supporting Karachi operations.