CCT BA
Acme Services Private Limited · India
FULL TIME
Job Description
Job Description: Lead business analysis for Conversation Banking and Digital Channel initiatives. Gather, analyze, and document business requirements, user stories, and functional specifications. Design and optimize customer journeys for chatbot, voicebot, and digital self-service solutions. Collaborate with cross-functional teams to deliver AI/GenAI-powered conversational experiences. Support Agile delivery, UAT, stakeholder management, and end-to-end implementation.
Details
| Company | Acme Services Private Limited |
| Location | India |
| Type | FULL TIME |
| Niche | general |