Oncology counsellor

Zeeva Fertility · Noida, India

Position

Oncology Counselor

Department

Medical Oncology

Location

Zeeva Cancer Care, Noida

Employment Type

Full-Time

Experience

1–3 Years

About Zeeva Cancer Care

Zeeva Cancer Care is committed to providing compassionate, patient-centric, and evidence-based cancer treatment. We are looking for an empathetic and skilled Oncology Counselor to support patients and their families throughout their cancer journey by providing emotional, psychological, and treatment-related guidance while coordinating care with the medical team.

Key Responsibilities

Patient Counseling Counsel newly diagnosed cancer patients and their families regarding the treatment journey. Provide emotional support and help patients cope with the psychological impact of cancer. Explain treatment plans, procedures, expected outcomes, and possible side effects in simple, understandable language. Address patient concerns and ensure they feel informed and supported throughout their care.

Treatment Coordination Coordinate appointments for consultations, chemotherapy, investigations, and follow-up visits. Work closely with Medical Oncologists, Nursing staff, and other departments to ensure seamless patient care. Assist patients in understanding their treatment schedules and required documentation. Ensure timely follow-up with patients undergoing treatment.

Patient Relationship Management Build trust and maintain long-term relationships with patients and caregivers. Respond to patient queries via phone, email, or in-person interactions. Ensure a positive patient experience by addressing concerns promptly and professionally. Maintain confidentiality of all patient information.

Documentation & Reporting Maintain accurate counseling records and patient interaction notes. Update patient information in the Hospital Information System (HIS) or CRM. Prepare daily and monthly reports related to patient counseling and follow-ups. Coordinate with the billing and insurance teams whenever required.

Patient Education Educate patients about nutrition, lifestyle modifications, treatment adherence, and supportive care. Provide educational materials and guide patients to available support resources. Participate in cancer awareness and patient education programs organized by the hospital.

Required Qualifications Bachelor's degree in Psychology, Social Work, Life Sciences, Nursing, Healthcare Management, or a related field. Master's degree in Psychology, Medical Social Work, Counseling, or Hospital Administration is preferred.

Experience 1–5 years of experience in patient counseling, healthcare counseling, oncology counseling, or hospital coordination. Experience in an oncology hospital or cancer centre will be an added advantage.

Required Skills Excellent communication and interpersonal skills. Strong counseling and patient relationship management abilities. Compassionate and empathetic approach toward patients and caregivers. Ability to handle emotionally sensitive situations with professionalism. Good organizational and coordination skills. Basic knowledge of cancer treatments, chemotherapy, immunotherapy, and supportive care is preferred. Proficiency in Microsoft Office and Hospital Information Systems (HIS/EMR/CRM).

Desired Competencies Patient-first mindset with a compassionate approach. Excellent listening and problem-solving skills. Ability to work under pressure while maintaining empathy. Strong teamwork and collaboration skills. High level of professionalism, integrity, and confidentiality. Ability to manage multiple patients and follow-ups efficiently.

What We Offer Opportunity to work with a compassionate and patient-focused oncology team. Exposure to advanced cancer care and multidisciplinary treatment. Continuous learning and professional development opportunities. Supportive and collaborative work environment. Competitive salary and performance-based incentives.

Apply Now

Send your resume to: hr@

Join Zeeva Cancer Care and become a trusted source of support for patients and families as they navigate their cancer journey with confidence, compassion, and hope.