Head - quality (senior manager) | rakon india pvt. ltd. | bengaluru

Rakon · Bangalore g.p.o., India

Rakon India is looking for an experienced and dynamic Head - Quality (Senior Manager) to lead Quality Assurance, Quality Control, Supplier Quality, Customer Quality, and Quality Management Systems across our advanced electronics manufacturing operations.

This is a strategic leadership role for a quality professional who is passionate about driving operational excellence, customer satisfaction, continuous improvement, and world-class quality standards.

Experience

15+ years in Quality Management within Electronics Manufacturing, including at least 10 years in leadership/managerial roles.

Key Responsibilities

Lead end-to-end Quality Assurance and Quality Control functions

Drive customer, supplier, product, and process quality excellence

Ensure compliance with ISO 9001, ISO 14001, EHS, and regulatory requirements

Lead certifications, internal and external audits, and quality improvement initiatives

Manage customer complaints, 8 D reports, RMAs, corrective and preventive actions

Develop and mentor high-performing quality teams

Implement Lean, Six Sigma, Kaizen, SPC, FMEA, and continuous improvement programs

Partner with customers, suppliers, and cross-functional teams to achieve best-in-class quality performance

Desired Profile

Proven experience in electronics manufacturing

Strong exposure to SMT/PTH processes, PCB assemblies, product integration, and testing

Expertise in Supplier Quality Management and Incoming Quality Control

Knowledge of IPC-A-610, IPC-600, ISO standards, ESD/MSD requirements, FMEA, Control Plans, and Root Cause Analysis methodologies

Strong leadership, stakeholder management, communication, and problem-solving skills

What You'll Drive

High Yield & Zero-Defect Culture

Customer Satisfaction & Quality Excellence

Continuous Improvement & Operational Excellence

Digitization & Automation of Quality Processes

Development of a World-Class Quality Organization