Payroll Implementation Specialist, SMB

Asure Software · Remote, United States

Who we are:

Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.
Our Implementation Specialist brings a builder mindset to client configurations of our payroll tax product, proactively translating requirements into scalable, accurate solutions. This role drives successful adoption of our solutions by leading training, defining client requirements with clarity, executing configurations, validating outcomes through testing, and taking ownership of implementation results from kickoff through stabilization.
Leads end-to-end client implementations, applying deep product expertise to build accurate configurations and deliver successful outcomes.
Delivers group presentations and training sessions that enable clients to confidently use and maintain Asure Software.
Owns all stages of software implementation projects with clear accountability for scope, quality, and timelines:
Configure: our Asure tax solution based on the client requirements
Deliver: training on the Asure tax configured solution
Deploy: successfully complete implementations
Support: clients for the first 2 successful payrolls

Provides status reports and overall project updates to the project team.
Anticipates and resolves project hurdles through effective coordination with clients and internal teams to keep implementations on track.
Creates client advocacy for our products- leaving every customer happy and willing to provide a reference for future customers.
3+ years of supporting clients with their US payroll and/or tax processing.
~2+ years of success in a dedicated account ownership service model.
~ Solid understanding of HR practices, labor laws, and payroll principles.
~ Proficiency in Microsoft Office Suite, especially Excel and Word

Medical, Dental, Vision, HSA, FSA- All effective on day 1!
~ Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
~Employee Stock Purchase Program
~ Fitness Reimbursement Program
~ To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

Helping customers grow by getting the most from their human capital.
Helping our employees grow personally and professionally.
Growing relationships in our communities that inspire goodness.
Be the most trusted Human Capital Management resource to entrepreneurs everywhere.
All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property.