Network program manager

About the Role

This role is responsible for project management and service delivery of all products & services in Enterprise network business (B2 B).

• Project management, planning and scheduling implementation of MPLS services.

• On Time, within budget Implementation of the complete project

• Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.

• Enhance service delivery experience for the customer & revenue for the organization

Responsibilities

Project management, planning and scheduling implementation of MPLS services. On Time, within budget Implementation of the complete project. Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work. Enhance service delivery experience for the customer & revenue for the organization. Customer engagement & communication. Project kick off meeting/call with Customer. Resolution of customer dependencies. Share Project Plan with the customer e2e tracking & monitoring of project delivery. Proactive & timely project status update to the customer. Project Stage tracking & ensure timely delivery. Project follow ups, escalations and constraint resolution. Delivery of third party media/bandwidth. Customer CPE integration & testing. Schedule planned activities with the customers. Accelerate & Maximize revenue by faster deployment of project.

Required Skills

Experience of working in Network B2 B Projects as Network management L1 / L2 / L3. Ability to work independently and as a team player. Strong problem determination and resolution skills. The resources should be equipped with deep trouble shooting experience. Minimum 3 yrs of exp in Routing, switching and SDWAN. Basic Configuration management experience. Experience in managing Routing, Switching, Firewall, IPS etc. vendor management. Active CCNA / CCNP certification with hands on SD-WAN experience.

Qualifications

Bachelor's degree (B. E / B. Tech./BCA/ BSC(IT)/MCA/MSC(IT). 3+ years of experience in Routing, switching and SDWAN.