Application Support Engineer (US, UK, Asia Shift)

Your Job Application Support Engineer — US / UK / Asia shift You will be the first line of defense for business‑critical applications, owning user access, incident response, and day‑to‑day stability. In this role you’ll combine hands‑on troubleshooting (logs, data and configs) with cross‑team coordination to keep applications available and users productive. Our Team You’ll join a cross‑functional support team that partners closely with Development, Infrastructure, Cloud, and Security to support enterprise applications across multiple regions. The team follows ITIL best practices and focuses on fast, measurable outcomes and continuous improvement. What You Will Do Act as the primary point of contact (L1/L2) for all application‑related incidents, service requests, and user queries Manage use