Client services & sales manager
Greenroom Now · New delhi, India
Job Description
Company Description Greenroom Now is a social media and influencer marketing agency that helps clients build meaningful digital presence and scalable influencer programs. The agency values collaboration, experimentation, and results-oriented thinking, creating an environment where creative and analytical talent can thrive. Team members contribute directly to shaping client strategies and long-term partnerships.
Role Description This is a full-time, Client Services & Sales Manager role based in Mumbai. The person in this role will manage day-to-day client relationships, act as the primary point of contact, and ensure timely, high-quality delivery of social media and influencer campaigns.
Responsibilities include understanding client objectives, translating them into clear briefs for internal teams, and monitoring project progress, budgets, and performance metrics. The role involves identifying upselling and cross-selling opportunities, preparing proposals, and supporting contract negotiations to drive revenue growth. The Client Services & Sales Manager will collaborate closely with creative, strategy, and operations teams to improve client satisfaction, resolve issues quickly, and contribute to process improvements and reporting.
Qualifications
Strong Client Services and Customer Service skills, with experience managing ongoing relationships and resolving issues promptly. Excellent Communication abilities, including clear verbal and written communication, presentation skills, and stakeholder management. Ability to drive Customer Satisfaction through proactive account management, expectation setting, and follow-through on deliverables. Working knowledge of Finance basics, such as budgeting, forecasting, and reviewing client billing or campaign profitability. Prior experience in account management, sales, or client-facing roles in marketing, advertising, or a related field. Proven ability to meet or exceed sales or revenue targets while maintaining long-term client partnerships. Comfort working in a fast-paced, agency or startup environment with multiple concurrent projects. Bachelor's degree in Business, Marketing, Communications, or a related discipline, or equivalent practical experience.Details
| Company | Greenroom Now |
| Location | New delhi, India |
| Type | FULL TIME |
| Niche | sales |
| Experience | permanent |