Client Services Representative - International Process - BPO

Interactive Brokers, India is looking for professionals having experience in international BPO with strong communication abilities. Job Responsibility: Respond to retail and professional clients' inquiries via inbound calls, email, and online chat Obtain a thorough knowledge of products offered by IB on various global exchanges Assist clients with opening and funding accounts Show clients how to use different features of the Trader Workstation Explain margin requirements to clients Investigate trade issues and order executions Knowledge of securities regulations impact on customers Qualifications: Experience: 2+ years of Client services experience in the International BPO industry Education: University degree (Bachelors) required High level of MS Excel skills required Language skills: Flue